The door rule at Playtime Casino Hanover is short, but a weekend group often has one friend it catches. Type the ages of the group into the check below, and each person gets a tag with what to carry.
By the Sideroad deskChecked October 9, 2026
The rule
Nineteen, with photo ID
Everyone in the car has to be 19 or over and hold valid photo identification from a government before going in. Guests aged 21 or younger need a second piece of ID as well, one that shows their name. The casino's rule rests on Ontario law, which bars anyone under 19 from a casino.
So the count works out by age. A 20-year-old friend from Listowel needs two pieces: the photo ID and a second piece with a name. Anyone older than 21 needs one. Lottery tickets alone are sold from 18, but that age does not open the casino door.
Cash
Cash, cards and currency
The casino has one ATM inside and another in the raceway grandstand. A friend with U.S. bills can change them at the cashier's cage. In the simulcast area at the back of the casino, horse-racing bets cannot be made in U.S. dollars.
Here the loyalty card goes by the name My Club Rewards, and it costs a guest nothing. The Guest Services desk signs guests up once they show valid ID. The card is optional: entry at the door depends on age and ID, not on the card.
Barred
Who may not visit
No visit is possible for anyone under a trespass notice or a self-exclusion, be it here or at another gaming property in Ontario. A ban at another Ontario property counts here too. My PlayBreak is OLG's casino self-exclusion. Ontario casinos can be closed to a person for 3 months, for 6 months, or for any span between 1 and 5 years.
A casino break applies to all Ontario casinos and cannot be cut short. Enrolment works three ways: a call to 1-800-387-0098 for the OLG Support Centre, a word with the floor staff, or a visit to a PlaySmart Centre.
Access
Access needs on the visit
The casino describes the building as accessible. Ask, and the casino will supply wheelchairs, communication supports and accessible formats. A friend who needs any of these can phone 519-364-7606 ahead of the drive from Walkerton or Kitchener. The same number handles questions about holiday hours, which are not published.
Questions
Short answers
Can our 18-year-old friend come in with us?
No, entry starts at 19. Under Ontario law, no one younger than 19 may be in a casino. Lottery tickets alone are sold from 18, and that age stops there.
Our friend turned 21: what goes in their wallet?
Valid photo identification from a government, plus another document with their name on it. Every guest 21 or younger needs that second piece.
Does an ID shown as a picture on a phone count?
The rule at the door asks for valid government-issued photo ID. Plan on carrying that ID itself, and call 519-364-7606 with any question.
We have some U.S. cash left: can it be spent there?
The cashier's cage will exchange U.S. currency. In the simulcast area, horse-racing bets are not accepted in U.S. dollars. One ATM is inside the casino, and a second is in the raceway grandstand.
Further along
- Friday to SundayPlaytime Casino Hanover on a WeekendHours at the Hanover casino across a weekend: the floor open from Thursday 9 a.m. to Saturday midnight, the bar, breakfast and simulcast theatre.
- InsideWalking Through Playtime Casino HanoverInside the Hanover casino: 289 slot machines, 18 electronic table stations, the Arcade Bar, two restaurants and a simulcast theatre.
- Limits and helpSetting Limits at Playtime Casino HanoverHelp near Hanover: ConnexOntario at any hour, My PlayBreak for casinos, BetGuard for online sites, PlaySmart, and how the desk checks facts.